§ 01Who we are
Brandcore (“Brandcore,” “we,” “us,” or “our”) is a marketing, technology, and creative studio. This policy applies to brandcore.io and the services we provide. Our registered business address is 1422 Steel Creek Dr, Patterson, CA 95363.
§ 02Information we collect
We collect information you give us directly — such as your name, email, phone number, company, and any message you send through our contact form or by email. We also collect limited technical data automatically, including pages visited, browser and device type, and approximate location, through analytics and server logs.
§ 03How we use your information
- Respond to your inquiries and provide the services you request
- Operate, maintain, and improve our website and offerings
- Process payments and send invoices
- Send communications you have asked for
- Meet our legal and tax obligations
§ 04Payments
Payments are processed by Stripe. We do not store full payment-card numbers on our systems; your payment information is handled by Stripe in accordance with its own terms and privacy policy.
§ 06SMS privacy & consent
If you request Brandcore text messages, we record your mobile number and enrollment request. SMS sending is awaiting carrier approval. Once approved and available, we use your number to request confirmation and, only after you reply YES, to send customer service messages and project updates. We record your website consent choice, phone number, email address, submission time, form source, and the disclosure version shown to you so we can document your preferences. A successful enrollment request is recorded as pending confirmation, never as an active subscription. If enrollment cannot be recorded, the form tells you to expect email instead. Providing a phone number alone does not give us permission to send texts. Once texting is enabled, confirmation and opt-out records will also be retained to honor your choices.
We do not sell, rent, or share mobile information, SMS opt-in data, or consent status with third parties or affiliates for promotional or marketing purposes. SMS opt-in data and consent are excluded from the general information-sharing categories above. We share this information only with providers that help deliver and operate the messaging service, such as messaging platforms, telecommunications carriers, and their service providers, to the extent necessary to provide that service, or as required by law.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. See our SMS Terms for program details, or contact info@brandcore.io about your preferences.
§ 08Data retention
We keep personal information only as long as needed for the purposes described here, or as required by law, after which we delete or anonymize it.
§ 09Your rights
You may request access to, correction of, or deletion of your personal information. To make a request, email info@brandcore.io and we will respond within a reasonable time.
§ 10Security
We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
§ 11Children's privacy
Our website and services are not directed to children under 13, and we do not knowingly collect their information.
§ 12Changes to this policy
We may update this policy from time to time. The effective date shown above reflects the latest version.
§ 13Contact us
Questions about this policy? Reach us at:
- Brandcore — 1422 Steel Creek Dr, Patterson, CA 95363
- info@brandcore.io
- (669) 281-0188
Effective October 28, 2026Governed by California law